ServiceNow Connection
Disconnected
No instance connected
Active AI Provider
Not Configured
Configure an AI provider in Settings
Runbook Knowledge
0 Chunks
0 PDFs indexed in workspace
Resolved Incidents
0 Verified
Concurrency protection verified
Recent Investigations
Incident investigations and runbook matches in this workspace
| Incident | Priority | Description | Confidence | Status | Analyzed At |
|---|---|---|---|---|---|
| No analyses performed in this workspace yet. | |||||
Incident Investigation
Review ticket details, relevant runbook guidance, and proposed resolution steps
Live ServiceNow Incidents
Real-time incident feed loaded directly from your workspace's configured ServiceNow instance
| Incident | Priority | Description | State | Action |
|---|---|---|---|---|
| Connect ServiceNow in Integrations to load live tickets. | ||||
Upload Runbook or Troubleshooting Guide
Upload searchable PDF runbooks and guides. Documents are indexed to assist incident investigations.
Workspace Documents
Indexed runbooks available for investigations in this workspace
| Filename | Pages | Chunks | Status | Uploaded | Action |
|---|---|---|---|---|---|
| No documents uploaded yet. | |||||
Workspace Pattern Memory
Previous verified resolutions in this workspace used to recommend actions for similar incidents
No prior resolution patterns recorded in this workspace.
Resolution History
Audited record of incidents resolved with verified updates applied to ServiceNow
| Incident | Priority | Confidence | Close Notes Written | Resolved At |
|---|---|---|---|---|
| No confirmed resolutions recorded yet. | ||||
ServiceNow Connection Settings
Configure credentials for your workspace's dedicated ServiceNow instance. Passwords are AES-256 encrypted at rest.
AI Provider Configuration
Select and configure AI chat and embedding models for this workspace. API keys are encrypted securely at rest.
Create Additional Workspace
Create logically isolated workspaces for distinct teams or test environments.